Home     Free E-Newsletter   Career   Contact Us
 
LATEST NEWS & UPDATES
FREQUENT ASKED QUESTIONS
 
GENERAL
  1.    What is an IP camera?
  2.    What is the difference between IP Camera, Network Camera, Network CCTV and Internet Camera?
  3.    What is the difference between CCTV and IP Cameras?
  4.    What are benefits of an IP camera over CCTV?
  5.    What is the difference between a Web Camera and IP Camera?
  6.    What are the applications for IP Camera?
  7.    What is Network, Network Camera and Network Surveillance?
  8.    What is Wireless Network and Wireless Network Camera?
  9.    What is the difference between remote and local surveillance?
  10.  What is the advantage of using MPEG-4?
  11.  What is DDNS? Why is it so important to have DDNS support in IP Camera?
  12.  What is the difference between CCD and CMOS Image Sensors?
ABOUT CISEYE IP CAMERA
  1.    How can I keep the CISEYE IP Camera as private as possible?
  2.    How many users are allowed to watch the CISEYE IP Camera at the same time?
  3.    Can I save video from the CISEYE IP Camera?
  4.    How fast is the video rate of the CISEYE IP Camera?
  5.    How much bandwidth does an CISEYE IP Camera need?
  6.    Does CISEYE IP Camera provide motion detection function? How does the built-in motion detection         work?
  7.    Does CISEYE has IP Camera which support wireless LAN?
  8.    Can I put the CISEYE IP Camera outside?
  9.    Can the CISEYE IP Camera installed on ceiling?
INSTALLATION
  1.    What is the viewing system requirements for the CISEYE IP Camera?
  2.    Any other device(s) needed for CISEYE IP Camera Installation?
  3.    What brand of router is suitable for CISEYE IP Camera?
  4.    Do I need to have Internet access to use the CISEYE IP camera?
 
  GENERAL
 
   1.    What is an IP Camera?  
IP is an abbreviation for Internet Protocol, the most common protocol for communication over computer networks and the Internet. An IP Camera (also called Network Camera) is a stand-alone device which allows a user to view live, full motion video from anywhere on a computer network, even over the Internet, using a standard web-browser.
  Δ Top
 
  2.    What is the difference between IP Camera, Network Camera, Network CCTV and Internet Camera?  
A few people have asked me, what is the difference between an IP Camera, Network Camera and Internet Camera? Well the answer is quite easy – there is no difference. So why do these security cameras have different names? First, think about all the names. What do they all have in common? Each name refers to a device that can be connected to a network via IP and used over the Internet.
  Δ Top
 
   3.    What is the difference between CCTV and IP Cameras?  
The differences between CCTV and IP Cameras as the following :

CCTV
Originally, video surveillance was done using closed circuit television. This technology uses analog video cameras, coaxial cable and video tape recorders. The cameras transmit a signal to a specific, limited set of monitors. CCTV systems typically involve a fixed communications link between cameras and monitors, using wires and cables. This method records what is happening, but does not send you alerts. CCTV works like a VCR, you have to change cassettes, image quality is average, storage tapes wear out over time, and storage is bulky. Also, the cameras, monitors, and recorders must be physically close enough together to be connected by cables.

IP Cameras
With the Internet revolution, there have been great strides in video surveillance. IP cameras (Also called Network Camera or Network CCTV) are stand-alone devices that connect to your Ethernet or wireless network. An IP camera acts like a computer on a network, allowing you to view its video feed from anywhere in your network or over the Internet. You can monitor multiple cameras at multiple locations from one remote site. The digital picture quality is superior to analog. Recordings are highly compressed for easier storage.
  Δ Top
 
   4.    What are benefits of an IP camera over CCTV?  
The benefits of an IP camera over CCTV are :

Live Remote Monitoring
For a company with operations in geographically dispersed locations, monitoring multiple locations becomes easy and economical with IP cameras. The camera doesn't need to be connected to a PC. You can view the camera images from any place that has an Internet connection. All you need is a PC with access to the Internet to view all the activity live.

Motion Detection and Alarms
When IP cameras are used with motion detection software such as CISEYE 16-CH software, you will be informed and alerted instantly when motion is detected. They trigger sound alarms, sends SMS and e-mail alerts when motion is detected, allow you to view cameras remotely, and much more.

Better View and Control
Some IP cameras have features like Pan, Tilt and Zoom (PTZ). You can control the camera remotely, adjusting the focus, angle, and field of view without being actually present at the camera site. You can track and zoom to reveal more about the exact person, place or thing you are concerned about.

IP camera-based systems are the future of video surveillance. In the short term they may be a bit more expensive, but it is obviously an investment in superior quality and flexibility. As the surveillance technology of the future, you won't be outgrowing an IP camera-based video surveillance system any time soon because new developments in surveillance systems are based on improving this technology. Therefore, you will be able to upgrade and improve this system for years to come while older systems will become obsolete.
  Δ Top
 
  5.    What is the difference between a Web Camera and IP Camera?  
A Web Camera is connected to a PC, normally through USB, and uses the PC to make video available to other viewers. It will not work without a PC locally connected to the camera. An IP Camera usually stands alone, and combines the functionality of a high-end Web Camera, the PC and network interface into one network-ready product.
  Δ Top
 
  6.    What are the applications for IP Camera?  
IP Cameras can be used in professional security systems and enable live video to be viewed remotely by authorized personnel. The IP Cameras are easily integrated into larger, complex systems, but can also function as stand-alone solutions in entry-level surveillance applications. IP Cameras can be used for surveillance of sensitive areas, such as buildings, casinos, banks and shops. Video of those areas can be monitored from relevant control rooms, at police stations and bays security managers from a variety of locations. IP Cameras are also effective substitutes for analog cameras in traditional law enforcement applications, such as keeping public places safe. IP Cameras can be used for access control. People as well as vehicles can be recorded with time stamps that are easy to locate and review. The images can be stored in a remote location, making it impossible to steal the information.

IP Cameras are easily connected to the existing IP network and enable real-time updates of high-quality video to be accessible from any computer on the network. Sensitive areas such as the server room, the reception area or any remote site can be closely monitored in a cost-effective and simple way, over the local network or via the Internet. IP Cameras enhance monitoring of a retail location by ensuring that everything is in good order. An IP Camera is a useful tool at office. Areas like reception area, and conference rooms can be monitored for activity. In addition, users can keep track of who has been in the server room and take appropriate action when problems occur. IP Cameras are useful tools for the manufacturing industry. Monitor robots, other machines and production from the office or home and allow service engineers to access the cameras remotely. With Pan Tilt Zoom cameras it is possible to look at comprehensive as well as detailed views.
  Δ Top
 
  7.    What is Network, Network Camera and Network Surveillance?  
In information technology, a network is a group of two or more computer systems linked together. The two common type of network including Local Area Network (LAN) and Wide Area Network (WAN). LAN is a group of computers geographically close together,that is, in the same building. While WAN exist when computers are farther apart and are connected by telephone lines or radio waves, example for WAN is Internet.

Network camera is also called IP camera or Network CCTV. A network camera records images and sends the compressed versions over network. Network cameras used in surveillance usually offer a browser interface so the camera can be remotely accessed and viewed over the Internet.

Network surveillance is that surveillance is performed over network. Network cameras are used for surveillance purpose and usually offer a browser interface so the camera can be remotely accessed and viewed over the Internet.
  Δ Top
 
  8.    What is Wireless Network and Wireless Network Camera?  
A wireless network is a network without connecting cables, that rely on radio waves for transmission of data.

Wireless Network Camera (also called Wireless IP Camera) is a surveillance device that can be connected to a wireless network via IP and for surveillance purpose.
  Δ Top
 
  9.    What is the difference between remote and local surveillance?  
Remote surveillance is that IP camera is connected to the Internet or Wide Area Network (WAN) and allow surveillance over Internet. While Local surveillance means that IP camera is connected to Local Area Network (LAN), while surveillance can only be done in the LAN.
  Δ Top
 
  10.   What is the advantage of using MPEG-4?  
MPEG-4 provides DVD quality video, but uses lower bit rate so that it's feasible to transmit digitized video streams in LAN, and also in WAN, where bandwidth is more critical, and hard to guarantee. MJPEG's bandwidth requirement is a little bit more than MPEG-4, while its resolution and frame rate are much worse. MPEG-2 can provide DVD-like video, just like MPEG-4. However, MPEG-2's bandwidth requirement is so high that it's not possible to use in a LAN or WAN environment.
  Δ Top
 
  11.   What is DDNS? Why is it so important to have DDNS support in IP Camera?  
DDNS is an abbreviation for Dynamic Domain Name Server, is a service allowing users to alias their dynamic IP address to a static domain name. Once configured, the camera will update the static domain name with the current IP address of your Internet connection. This allows for easy access to your camera without needing to check your Dynamic IP address. This feature is less expensive than having a static IP address and is more flexible.
  Δ Top
 
  12.  What is the difference between CCD and CMOS Image Sensors?  
The image sensor for IP Cameras is responsible for transforming light into electrical signals. This process is otherwise known as the capturing of images digitally.

The CCD (Charge Coupled Device) image sensor offers superior image performance and flexibility at the expense of system size. CCD image sensors feature better light sensitivity when directly compared to CMOS image sensors. As a result, the higher light sensitivity translates into better images in low light conditions. However, bright objects can cause the CCD image sensor to "bleed" causing vertical stripes on screen. CCD image sensors should be used in applications demanding the highest image quality achievable.

The CMOS (Complementary Metal Oxide Semiconductor) image sensors offer integration of added circuitry on a single chip, lower power usage and a more compact design at the expense of image quality and flexibility. As a result of this, CMOS image sensors are cheaper to manufacture and are usually sold at a lower cost. With a low light conditions the CMOS image sensor can produce either a very dark image or a very noisy image. CMOS image sensors should be used for high-volume, space-constrained applications where obtaining the highest image quality possible is not necessarily vital to the application.
  Δ Top
 
 
  ABOUT CISEYE IP CAMERA
 
  1.     How can I keep the CISEYE IP Camera as private as possible?  
The IP Camera is designed for surveillance purposes and has many flexible interfaces. The user authentication and special confirmation in installation can keep the IP Camera from unauthorized access. You may also change the HTTP port to a non-public number. The demo account is good to separate guests from normal users and thus you can block the guests anytime. You can check the system log to examine any abnormal activities and trace the origins.
  Δ Top
 
  2.     How many users are allowed to watch the CISEYE IP Camera at the same time?  
Too many users requesting the real-time multimedia content will jam the network. For best results, The IP Camera is designed to accommodate a maximum of ten (10) users to watch and listen at the same time. For a larger of users, it is recommended to build another web server to host the retrieved contents from the IP Camera.
  Δ Top
 
  3.     Can I save video from the CISEYE IP Camera?  
Yes. You can record the video at remote / local by using the software provided by CISEYE. The ability to record the video at remote site is a major advantage of IP Camera over traditional analog camera.
  Δ Top
 
   4.    How fast is the video rate of the CISEYE IP Camera?  
The MPEG-4 codec engine can process up to 30 frames per second internally. However, the total performance is subject to many coefficient such as :
  Network throughput
  Bandwidth share
  Number of users
  The complicated / detailed objects and movement in view
  The power of your PC or notebook computer that is responsible for displaying images
In general, the transfer rate in a general local network environment can achieve over 200 kilobytes per second and approximately 10 to 20 pictures per second from a regular environment.
  Δ Top
 
  5.     How much bandwidth does an CISEYE IP Camera need?  
The estimated bandwidth which is needed by CISEYE IP Camera as the following :
 
 
Camera(s)
Reasonable Bandwidth (upload)
1
128 Kbits
2 - 4
256 Kbits
4 - 8
384 Kbits
> 8
512 and more Kbits
 
 
Note : Bandwidth consumption is hardly depended on the ISP configuration, number of nodes, and              video frame rate. The above figure is just a guide.
  Δ Top
 
  6.    Does CISEYE IP Camera provide motion detection function?  How  does  the  built-in motion detection         work?
Yes. CISEYE's IP Camera provides built-in motion detection function in the IP Camera.

It very simply compares what it sees now to what it saw in the last frame and based on a sensitivity you select will trigger an event. The event can be to send an email, to send an image to a FTP server, or to send a series of images (before and after the motion is detected) to an email address or a FTP server - all with software built into the camera, nothing else is required.
  Δ Top
 
  7.     Does CISEYE has IP Camera which support wireless LAN?  
Yes. We have Wireless IP Camera. Kindly go through our product page , contact us or send us an enquiry and we would be happy to help you decide the best approach for your situation.
  Δ Top
 
  8.     Can I put the CISEYE IP Camera outside?  
Yes. CISEYE has special IP Camera for outdoor surveillance with remote monitoring and control applications. Kindly go through our product page , contact us or send us an enquiry and we would be happy to help you decide the best approach for your situation.
  Δ Top
 
  9.    Can the CISEYE IP Camera installed on ceiling?  
Yes. There are flip and mirror options in the video configuration page to correct the images for upside down installation.
  Δ Top
 
 
  INSTALLATION
 
   1.    What is the viewing system requirements for the CISEYE IP Camera?  
The following are the viewing system requirements for CISEYE IP Camera :
  Operating system : Microsoft Windows 2000, 2003, XP
  Processor : Pentium IV or above
  RAM : 512MB or above
  Graphic Memory : 128MB or above
  Browser : Internet Explorer 5.X or above
  Δ Top
 
  2.    Any other device(s) needed for CISEYE IP Camera Installation?  
To install CISEYE IP cameras, Modem and Router are needed for remote viewing. While Router is the only device needed for local viewing.
  Δ Top
 
   3.    What brand of router is suitable for CISEYE IP Camera?  
CISEYE recommends DLink and LinkSys router for Internet gateway connection.
  Δ Top
 
   4.    Do I need to have Internet access to use the CISEYE IP camera?  
No. The IP Camera works fine also in local network without the Internet connection. If the remote users are in the same local network, it's not necessary to connect the IP Cameras to the Internet.
  Δ Top
 
 
| HOME | ABOUT CISEYE | PRODUCT | SOLUTION | ORDER ONLINE | SYSTEM INTEGRATOR | DEALER | IP INSTALLER |
| OVERSEAS NETWORK | DOWNLOAD | ENQUIRY | CAREER | CONTACT US | SITE MAP |
Copyright © 2016 of CISEYE. All Rights Reserved.